Plumbing Repairs. £195 Fixed Labour Price.

Dripping taps, toilets that won’t flush or a faulty shower pump? Local engineers diagnose accessible plumbing faults and agree any parts costs before fitting. £195 labour including VAT; replacement parts are additional. One fault; see scope and exclusions.
Google ★★★★★ 50 Reviews
Loading your appointment form

Customer reviews

Read original review

★★★★★

Matt from Boiler Boffin did a really…

“difficult plumbing job for us which involved him crawling around in the eaves of the house. He was here for about ten hours. Really grateful.”

Susan Michaels

£195 fixed labour, inc VAT · Return visit to fit a part included · No second call-out charge · Parts priced before we fit them

Everything you need to know before booking.

Arrange my plumbing repair
What exactly does the £195 fixed labour charge include?
Diagnosis and labour to fix one fault on one accessible plumbing component, including a return visit to fit an ordered part. No second call-out charge and no call-out fee. Parts, further faults, making access and system work are separate.
Are replacement parts included in the price?
No. Replacement parts are additional. We’ll explain what needs replacing and agree the price with you before fitting anything.
What if you need to order a replacement part?
A return visit to fit an ordered part for the same covered fault is included in the £195 labour charge. There is no second call-out charge.
Will I pay more if the repair takes several hours?
The labour charge remains £195 for work within the fixed-price repair scope. Replacement parts, further faults and work outside the offer are priced separately and agreed before proceeding.
Is there a separate call-out fee?
No. There is no separate call-out fee for the covered repair.
How quickly can an engineer attend?
Appointments depend on the diary and your location. Tell us about the fault, or call 01920 455999, and we’ll confirm the next available visit. Our working hours are Monday to Friday, 8am to 6pm.

You want your plumbing fixed quickly. So do we.

When you’re paying an engineer by the hour, the longer the repair takes, the more it costs you. We think there’s a better way.
Our fixed £195 labour charge means we’re working towards the same goal: diagnosing the fault accurately and getting your plumbing working again as efficiently as possible.
It rewards us for having experienced engineers, well-stocked vans and the right equipment to get the job done - not for spending longer at your property. Accurate diagnosis, safety and proper workmanship come first.
For you, that means no watching the clock, no escalating hourly labour charges and no unexpected labour costs for the covered repair.
After years of working in customers’ homes, we kept hearing the same concern: not knowing what a repair would end up costing. We designed our repair pricing around that certainty. One fixed labour charge, explained before you book. Any replacement parts priced and agreed before they’re fitted.
Replacement parts are charged separately and agreed before fitting. One fault per booking; scope and exclusions apply.

One fixed labour price. From diagnosis to repair.

What’s included

  • Diagnosis
  • Labour to fix one fault on one accessible plumbing component
  • A return visit to fit a part if we need to order one - no second call-out charge
  • Testing, and we show you what we did
  • No call-out fee

What’s not included

  • Parts, priced before we start
  • Any further faults, priced separately
  • Making access: lifting flooring, opening ceilings or walls, removing cylinders or baths
  • Full radiator, cylinder, pipework or appliance replacements
  • System work such as powerflushing or tracing hidden leaks
  • Making good and decorating
Arrange my plumbing repair

Experienced engineers. Proper fault diagnosis.

A running toilet, dripping tap or unreliable shower doesn’t always need a complete replacement. An accessible valve, cartridge or cistern mechanism may be the cause.
We inspect the faulty component and explain the repair it needs. A photograph and the make or model of the fitting can help us prepare for your visit.
The fixed labour offer covers one accessible component fault. Tracing hidden leaks, making access and larger replacement work are separate; we’ll explain the scope and agree additional costs before starting.
Salamander shower pump for a domestic plumbing system

What happens when you arrange a repair?

  1. 01

    Tell us what has gone wrong

    Describe the plumbing problem and provide your contact details and postcode. Include the make, model and any fault code where relevant, and a photograph if it helps.

    We’ll review the details and contact you to arrange the visit. You can also call 01920 455999.

  2. 02

    We investigate the cause

    Your engineer examines the fault and explains what needs doing. The £195 labour charge covers diagnosis and repair of one fault within the stated scope.

    If replacement parts or separate work are needed, we’ll explain the options and agree their cost before proceeding.

  3. 03

    We carry out the agreed repair

    We repair the covered fault and test the work. If a replacement part needs ordering, the return visit to fit it is included in the same fixed labour charge.

    Specialist parts may need to be ordered; we don’t promise every repair will be completed on the first visit.

  4. 04

    We explain the work and your options

    We’ll show you what we’ve done and explain any recommendations. Your invoice provides a record of the work and agreed costs.

    If the problem needs work outside the fixed-price scope, we’ll explain it separately so you can decide how to proceed.

What we repair

Plumbing faults

  • Dripping, leaking or seized taps
  • Kitchen, bathroom and outside taps
  • Toilets that keep running or won’t flush
  • Cistern valves, buttons and flush mechanisms
  • Shower mixer valves and cartridges
  • Faulty shower pumps, heads and hoses
  • Leaks from accessible plumbing components

Good to know

  • Showers, taps, toilets and shower pumps
  • Tell us the make, model and any fault code when you get in touch
  • Monday to Friday, 8am to 6pm
  • Call early and we’ll give you the next free slot - often the same day when the diary allows

When to call

Call us if

  • A tap keeps dripping or leaks around the base
  • Your toilet keeps running, leaks or won’t flush
  • Your shower temperature or flow is unreliable
  • Your shower pump is noisy, leaking or has stopped

Before your visit

  • Tell us what is happening and send a photo if you can
  • Let us know whether the faulty component is accessible
  • For an active water leak, turn off the water supply if it is safe to do so
  • If you smell gas, contact the National Gas Emergency Service on 0800 111 999

Why local homeowners choose Boiler Boffin

Book a repair online 01920 455999

Talk to the engineers

No salespeople, no call centre.

Fixed prices, agreed first

£195 labour to fix one fault. Install prices fixed after a free survey.
Google

Rated 4.9 on Google

From 50 reviews, plus 4.8 on Trustpilot.
Gas Safe Register

Gas Safe and fully insured

Gas Safe 588055. £2m public liability.

More about your repair

More questions
What plumbing repairs do you handle?
We repair showers, taps, toilets and shower pumps, including accessible valves, cartridges, cistern mechanisms, heads and hoses. Tell us the symptoms and send a photo if useful.
Are replacements and hidden leaks included?
Full replacements, tracing concealed leaks and work to make access are quoted separately. We explain the scope and agree any additional costs before starting.
Do you cover my area?
Hertford, Ware, Hoddesdon, Stevenage, Welwyn, Hitchin, Letchworth, Buntingford, Puckeridge, Cheshunt and Broxbourne.

Covering Ware, Hertford, Hoddesdon, Stevenage, Welwyn, Hitchin, Letchworth, Buntingford, Cheshunt and Broxbourne

Get your plumbing repair sorted

£195 labour to fix one fault. No call-out fee.
  • ✓ Monday to Friday, 8am to 6pm
Arrange my plumbing repair 01920 455999