Boiler Repairs. £195 Fixed Labour Price.

Experienced local Gas Safe engineers. We diagnose the fault, explain any parts required and focus on getting your boiler working again. £195 labour including VAT; replacement parts are additional. One fault; see scope and exclusions.
Google ★★★★★ 50 Reviews
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Customer reviews

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★★★★★

Excellent boiler repair My boiler stopng on Thursday

“My boiler stopped working on Thursday. I contacted Matthew immediately and he was able to come on Friday morning. He identified the problem very quickly, sourced the necessary part and sorted the problem out. Very efficient and competent. And he provided an itemised invoice. Excellent service!”

Rosemary Linton

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★★★★★

“fixed my boiler within 30 minutes, after another company told me it couldn't be repaired and I had to have a new one”
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Anita Gibbs

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★★★★★

Very helpful and great service.

“Matt was very helpful and gave a great service. Very efficient and quick to sort out the part needed for our boiler. Very fair price for the works also. Will definitely use him again and would highly recommend.”

Charlotte

£195 fixed labour, inc VAT · Return visit to fit a part included · No second call-out charge · Parts priced before we fit them

Everything you need to know before booking.

Arrange my boiler repair
What exactly does the £195 fixed labour charge include?
Diagnosis and the labour to fix one fault on one boiler or appliance, including a return visit to fit a part if we need to order one. No second call-out charge. No call-out fee. Not included: parts (priced before we start), any further faults, making access (lifting flooring, opening ceilings or walls, removing cylinders or baths), flue replacements, repairs that need the boiler taken off the wall, main heat exchangers, and system work such as power flushing, leak tracing, or radiator and pipework changes. If it isn’t worth fixing, your £195 goes towards a new boiler.
Are replacement parts included in the price?
No. Replacement parts are additional. We’ll explain what needs replacing and agree the price with you before fitting anything.
What if my boiler isn’t worth fixing?
We’ll tell you straight. If you choose a new boiler with us, your £195 goes towards it.
What if you need to order a replacement part?
A return visit to fit an ordered part for the same covered fault is included in the £195 labour charge. There is no second call-out charge.
Will I pay more if the repair takes several hours?
The labour charge remains £195 for work within the fixed-price repair scope. Replacement parts, further faults and work outside the offer are priced separately and agreed before proceeding.
How quickly can an engineer attend?
Appointments depend on the diary and your location. Tell us about the fault, or call 01920 455999, and we’ll confirm the next available visit. Our working hours are Monday to Friday, 8am to 6pm.

You want your boiler repaired quickly. So do we.

When you’re paying an engineer by the hour, the longer the repair takes, the more it costs you. We think there’s a better way.
Our fixed £195 labour charge means we’re working towards the same goal: diagnosing the fault accurately and getting your heating and hot water working again as efficiently as possible.
It rewards us for having experienced engineers, well-stocked vans and the right equipment to get the job done - not for spending longer at your property. Accurate diagnosis, safety and proper workmanship come first.
For you, that means no watching the clock, no escalating hourly labour charges and no unexpected labour costs for the covered repair.
After years of working in customers’ homes, we kept hearing the same concern: not knowing what a repair would end up costing. We designed our repair pricing around that certainty. One fixed labour charge, explained before you book. Any replacement parts priced and agreed before they’re fitted.
Replacement parts are charged separately and agreed before fitting. One fault per booking; scope and exclusions apply.

One fixed labour price. From diagnosis to repair.

What’s included

  • Diagnosis
  • Labour to fix one fault on one boiler or appliance
  • A return visit to fit a part if we need to order one - no second call-out charge
  • Testing, and we show you what we did
  • No call-out fee

What’s not included

  • Parts, priced before we start
  • Any further faults, priced separately
  • Making access: lifting flooring, opening ceilings or walls, removing cylinders or baths
  • Flue replacements
  • Repairs that need the boiler taken off the wall
  • Main heat exchangers
  • System work: power flushing, leak tracing, radiator or pipework changes
  • Making good and decorating
If it isn’t worth fixing, your £195 goes towards a new boiler.
Arrange my boiler repair

Experienced engineers. Proper fault diagnosis.

Boiler faults aren’t always as straightforward as the error code on the display suggests. The same symptoms can have several different causes, and replacing the wrong component can leave you with the original problem and an unnecessary bill.
Our engineers use their experience, diagnostic equipment and knowledge of heating systems to investigate the cause before recommending a repair. We’ll explain what we’ve found, what needs doing and the cost of any replacement parts before proceeding.
If repairing your boiler isn’t economical, we’ll explain your options so you can decide what works best for your home.
Vaillant gas boiler with its outer casing removed, showing the internal components

What happens when you arrange a repair?

  1. 01

    Tell us what has gone wrong

    Describe the boiler problem and provide your contact details and postcode. Include the make, model and any fault code where relevant, and a photograph if it helps.

    We’ll review the details and contact you to arrange the visit. You can also call 01920 455999.

  2. 02

    We investigate the cause

    Your engineer examines the fault and explains what needs doing. The £195 labour charge covers diagnosis and repair of one fault within the stated scope.

    If replacement parts or separate work are needed, we’ll explain the options and agree their cost before proceeding.

  3. 03

    We carry out the agreed repair

    We repair the covered fault and test the work. If a replacement part needs ordering, the return visit to fit it is included in the same fixed labour charge.

    Specialist parts may need to be ordered; we don’t promise every repair will be completed on the first visit.

  4. 04

    We explain the work and your options

    We’ll show you what we’ve done and explain any recommendations. Your invoice provides a record of the work and agreed costs.

    If the problem needs work outside the fixed-price scope, we’ll explain it separately so you can decide how to proceed.

What we repair

Common faults

  • No heating or no hot water
  • Boiler lockouts and fault codes
  • Low or fluctuating pressure
  • Leaks from the boiler or nearby pipework
  • Strange noises (banging, whistling, kettling)
  • Ignition failures and intermittent faults
  • Pumps, valves, sensors and controls linked to the boiler

Good to know

  • Most makes of gas boiler
  • Tell us the make, model and any fault code when you get in touch
  • Monday to Friday, 8am to 6pm
  • Call early and we’ll give you the next free slot - often the same day when the diary allows

When to call

Call us if

  • You’ve lost heating or hot water
  • The boiler keeps locking out or showing a fault code
  • You can see a leak, or pressure won’t hold after a top-up
  • The boiler is noisy, or radiators stay cold while the boiler runs

If you smell gas

  • Turn the supply off at the meter if it’s safe to do so
  • Open windows
  • Use the National Gas Emergency number 0800 111 999
  • Don’t use electrical switches
  • Call us once the emergency service has made it safe

Why local homeowners choose Boiler Boffin

Book a repair online 01920 455999

Talk to the engineers

No salespeople, no call centre.

Fixed prices, agreed first

£195 labour to fix one fault. Install prices fixed after a free survey.
Google

Rated 4.9 on Google

From 50 reviews, plus 4.8 on Trustpilot.
Gas Safe Register

Gas Safe and fully insured

Gas Safe 588055. £2m public liability.

More about your repair

More questions
Which boilers do you repair?
Most makes of gas boiler. Give us the make, model and any fault code when you call.
Do you fix heating and plumbing too?
Yes. £195 covers the labour to fix one fault there too.
Do you cover my area?
Hertford, Ware, Hoddesdon, Stevenage, Welwyn, Hitchin, Letchworth, Buntingford, Puckeridge, Cheshunt and Broxbourne.

Covering Ware, Hertford, Hoddesdon, Stevenage, Welwyn, Hitchin, Letchworth, Buntingford, Cheshunt and Broxbourne

Get your heating back on

£195 labour to fix one fault. No call-out fee.
  • ✓ Monday to Friday, 8am to 6pm
Arrange my boiler repair 01920 455999