Heating Repairs. £195 Fixed Labour Price.

Cold radiators, faulty controls or a pump that has stopped working? Experienced local engineers investigate the cause and explain the repair your heating needs. £195 labour including VAT; replacement parts are additional. One fault; see scope and exclusions.
Google ★★★★★ 50 Reviews
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Customer reviews

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★★★★★

Excellent boiler repair My boiler stopng on Thursday

“My boiler stopped working on Thursday. I contacted Matthew immediately and he was able to come on Friday morning. He identified the problem very quickly, sourced the necessary part and sorted the problem out. Very efficient and competent. And he provided an itemised invoice. Excellent service!”

Rosemary Linton

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★★★★★

“fixed my boiler within 30 minutes, after another company told me it couldn't be repaired and I had to have a new one”
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Anita Gibbs

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★★★★★

Very helpful and great service.

“Matt was very helpful and gave a great service. Very efficient and quick to sort out the part needed for our boiler. Very fair price for the works also. Will definitely use him again and would highly recommend.”

Charlotte

£195 fixed labour, inc VAT · Return visit to fit a part included · No second call-out charge · Parts priced before we fit them

Everything you need to know before booking.

Arrange my heating repair
What exactly does the £195 fixed labour charge include?
Diagnosis and labour to fix one fault on one accessible heating component, including a return visit to fit an ordered part. No second call-out charge and no call-out fee. Parts, further faults, making access and system work are separate.
Are replacement parts included in the price?
No. Replacement parts are additional. We’ll explain what needs replacing and agree the price with you before fitting anything.
What if you need to order a replacement part?
A return visit to fit an ordered part for the same covered fault is included in the £195 labour charge. There is no second call-out charge.
Will I pay more if the repair takes several hours?
The labour charge remains £195 for work within the fixed-price repair scope. Replacement parts, further faults and work outside the offer are priced separately and agreed before proceeding.
Is there a separate call-out fee?
No. There is no separate call-out fee for the covered repair.
How quickly can an engineer attend?
Appointments depend on the diary and your location. Tell us about the fault, or call 01920 455999, and we’ll confirm the next available visit. Our working hours are Monday to Friday, 8am to 6pm.

You want your heating fixed quickly. So do we.

When you’re paying an engineer by the hour, the longer the repair takes, the more it costs you. We think there’s a better way.
Our fixed £195 labour charge means we’re working towards the same goal: diagnosing the fault accurately and getting your heating working again as efficiently as possible.
It rewards us for having experienced engineers, well-stocked vans and the right equipment to get the job done - not for spending longer at your property. Accurate diagnosis, safety and proper workmanship come first.
For you, that means no watching the clock, no escalating hourly labour charges and no unexpected labour costs for the covered repair.
After years of working in customers’ homes, we kept hearing the same concern: not knowing what a repair would end up costing. We designed our repair pricing around that certainty. One fixed labour charge, explained before you book. Any replacement parts priced and agreed before they’re fitted.
Replacement parts are charged separately and agreed before fitting. One fault per booking; scope and exclusions apply.

One fixed labour price. From diagnosis to repair.

What’s included

  • Diagnosis
  • Labour to fix one fault on one accessible heating component
  • A return visit to fit a part if we need to order one - no second call-out charge
  • Testing, and we show you what we did
  • No call-out fee

What’s not included

  • Parts, priced before we start
  • Any further faults, priced separately
  • Making access: lifting flooring, opening ceilings or walls, removing cylinders or baths
  • Full radiator, cylinder, pipework or appliance replacements
  • System work such as powerflushing or tracing hidden leaks
  • Making good and decorating
Arrange my heating repair

Experienced engineers. Proper fault diagnosis.

A cold radiator or a heating system that won’t switch off can have several causes. The problem may be in a pump, motorised valve, thermostat or another part of the system.
We investigate how the components work together before recommending a repair. Tell us which rooms are affected, whether you still have hot water and what happens when you use the controls.
We’ll explain what we’ve found and agree the cost of any replacement parts. If the problem needs wider system work outside the fixed-price repair, we’ll discuss that separately before proceeding.
Red Grundfos circulation pump used in a domestic heating system

What happens when you arrange a repair?

  1. 01

    Tell us what has gone wrong

    Describe the heating problem and provide your contact details and postcode. Include the make, model and any fault code where relevant, and a photograph if it helps.

    We’ll review the details and contact you to arrange the visit. You can also call 01920 455999.

  2. 02

    We investigate the cause

    Your engineer examines the fault and explains what needs doing. The £195 labour charge covers diagnosis and repair of one fault within the stated scope.

    If replacement parts or separate work are needed, we’ll explain the options and agree their cost before proceeding.

  3. 03

    We carry out the agreed repair

    We repair the covered fault and test the work. If a replacement part needs ordering, the return visit to fit it is included in the same fixed labour charge.

    Specialist parts may need to be ordered; we don’t promise every repair will be completed on the first visit.

  4. 04

    We explain the work and your options

    We’ll show you what we’ve done and explain any recommendations. Your invoice provides a record of the work and agreed costs.

    If the problem needs work outside the fixed-price scope, we’ll explain it separately so you can decide how to proceed.

What we repair

Heating faults

  • Cold or unevenly heated radiators
  • Faulty thermostats and heating timers
  • Circulation pumps and zone valves
  • Leaking radiator valves
  • Heating stuck on or not responding
  • Accessible heating controls and components

Good to know

  • Domestic heating systems and accessible components
  • Tell us the make, model and any fault code when you get in touch
  • Monday to Friday, 8am to 6pm
  • Call early and we’ll give you the next free slot - often the same day when the diary allows

When to call

Call us if

  • Radiators stay cold or heat unevenly
  • Your thermostat or timer no longer controls the heating
  • A pump or valve is noisy, leaking or not working
  • Heating stays on when it should switch off

Before your visit

  • Tell us what is happening and send a photo if you can
  • Let us know whether the faulty component is accessible
  • For an active water leak, turn off the water supply if it is safe to do so
  • If you smell gas, contact the National Gas Emergency Service on 0800 111 999

Why local homeowners choose Boiler Boffin

Book a repair online 01920 455999

Talk to the engineers

No salespeople, no call centre.

Fixed prices, agreed first

£195 labour to fix one fault. Install prices fixed after a free survey.
Google

Rated 4.9 on Google

From 50 reviews, plus 4.8 on Trustpilot.
Gas Safe Register

Gas Safe and fully insured

Gas Safe 588055. £2m public liability.

More about your repair

More questions
What heating repairs do you handle?
We repair circulation pumps, zone valves, thermostats, timers and accessible radiator valves and heating controls. Tell us the symptoms so we can prepare for your visit.
Are replacements and hidden leaks included?
Full replacements, tracing concealed leaks and work to make access are quoted separately. We explain the scope and agree any additional costs before starting.
Do you cover my area?
Hertford, Ware, Hoddesdon, Stevenage, Welwyn, Hitchin, Letchworth, Buntingford, Puckeridge, Cheshunt and Broxbourne.

Covering Ware, Hertford, Hoddesdon, Stevenage, Welwyn, Hitchin, Letchworth, Buntingford, Cheshunt and Broxbourne

Get your heating working again

£195 labour to fix one fault. No call-out fee.
  • ✓ Monday to Friday, 8am to 6pm
Arrange my heating repair 01920 455999